Voice over Internet Protocol (VoIP) technology refers to a series of transmission capabilities that make communication over the Internet a possibility. VoIP, colloquially known as Internet telephony, converts voice vibrations to compressed digital signals that translate to Internet Protocol (IP) packets. These IP packets are then transmitted and converted to a regular telephone signal if the user has a regular telephone. In essence, VoIP allows computer users and businesses to make telephone calls from a desktop computer equipped with a VoIP phone. Internet telephony offers services and benefits unparalleled by traditional phones.
Read below to find out the main advantages of VoIP technology for business purposes:
Increased Flexibility and Mobility
Internet telephony does more than increase savings by lowering costs. It also enables the user to integrate software programs, such as e-mail, e-fax, and remote conferencing over the Internet via the telephone. In other words, a VoIP user can speak to somebody over the phone while accessing other applications, including the Internet simultaneously. VoIP users can take their adapters anywhere, making it possible to hold telephone conversations at venues that offer an Internet connection. An increase in mobility assists individuals who are always on the move, especially corporate employees who are required to travel. Long distance VoIP calls are also relatively cheaper than traditional cell phone calls.
Voice over Internet Protocol (VoIP) technology can increase the overall productivity of an organization by allowing their employees to multi-task without interruption. It also allows the organization to allocate funds usually spent on traditional phone bills to other aspects of the business. VoIP also allows users to attach documents, conduct virtual meetings, and share data via video conferencing. VoIP technology has also enhanced voice clarity to make it indistinguishable from traditional telephony. Earlier VoIP versions produced distorted phone calls, lagging transmission, and dropped calls. The change in VoIP technology has made it more appealing to businesses and corporations who do not want to deal with previous bugs.
Easy to Install, Use, and Troubleshoot
VoIP installation requires little technical know-how. In fact, the easy installation process and mobility of the VoIP system offers a high advantage over traditional telephones. For instance, businesses no longer require separate cabling for traditional telephone systems. It also cuts down on cluttering and fire hazards associated with extra electrical wires. The scalability of the VoIP infrastructure makes it easy to add new components with minimal hassle. Since the transfer of voice to digital signals occurs using software instead of hardware, it makes it easier to alter and maintain the entire system. All of these features make Voice over Internet Protocol (VoIP) technology a popular choice among businesses, especially for those lacking computer-savvy personnel.
VoIP technology combines and stores data onto one single network. This increases the manageability, cost-effectiveness, and productivity for businesses that need reliable communication. Businesses can also invest in wireless VoIP technology to make low-cost calls from any place that offers Wi-Fi, such as cafeterias, book stores, hotels, airports, and a variety of other locations.
When you do decide to go ahead with VoIP, you should consider all of your options for VoIP. As a helpful resource, you can also take a look at out phone systems buyer’s guide.
Follow these links to learn about the benefits of VoIP for businesses:
Houston Chronicle: The Benefits of VoIP for Business: An article that explains the benefits VoIP conversion for businesses, including increased savings, portability, flexibility, and functionality.
Entrepreneur.com: Should Your Business Switch to VoIP?: An article that addresses the benefits of switching over to voice over internet protocol technology for small businesses.
VoIP Means Business: A brief overview of VoIP and how it benefits businesses by lowering costs, boosting productivity, enhancing competitor, and increasing mobility through portability.
VoIP Phone Guide: A guide to using VoIP phones including how to set up ringtones, wallpaper, voicemail, check call logs, enable do not disturb, adding contacts, and more. Features a great flow chart on VoIP use.
VoIP Buying Guide for Small Business: A list of questions and suggestions to prepare small businesses to properly evaluate VoIP service providers.