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Gartner Positions ShoreTel in the “Visionaries” Quadrant of the 2015 Magic Quadrant for Unified Communications

Evaluation Based on Completeness of Vision and Ability to Execute
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SUNNYVALE, Calif. – Aug. 17, 2015ShoreTel® (NASDAQ: SHOR), the leading provider of brilliantly simple phone systems and unified communications (UC) solutions, today announced it has been positioned by Gartner®, Inc. in the “Visionaries” quadrant of the “Magic Quadrant for Unified Communications[i].”

In this global Magic Quadrant, Gartner evaluated 11 UC solution providers. “Completeness of vision” evaluation criteria included market understanding, marketing strategy, sales strategy, offering strategy, business model, vertical/industry strategy, geographic strategy, and innovation. “Ability to execute” evaluation criteria included product/service, overall viability, market responsiveness/record, operations, sales execution/pricing, marketing execution and customer experience.

“We’re gratified that Gartner has recognized ShoreTel for its Connect platform, a single platform and user experience for cloud, onsite and hybrid deployments,” said Mark Roberts, CMO of ShoreTel. “We’ve always been known for finding a better way for business people to communicate with brilliantly simple solutions that are intuitive to use and adapt to the way people want to work. ShoreTel is helping customers determine how and when to move communications to the cloud and is pioneering hybrid options along the way.”

Gartner divides a Unified Communications solution into six broad communications product areas: telephony; conferencing; messaging; presence and IM; clients; and communications-enabled applications.

ShoreTel’s robust telephony, audio/web conferencing, collaboration and mobility capabilities are recognized by customers and channel partners alike as being easy to use, deploy and manage. ShoreTel is powering today’s always-on workforce with flexible communications solutions that eliminate complexity, reduce costs and improve productivity.


[i] Gartner “Magic Quadrant for Unified Communications” by Bern Elliot, Steve Blood, Aug. 10, 2015.


About ShoreTel, Inc.
ShoreTel, Inc. (NASDAQ: SHOR) is a leading provider of brilliantly simple IP phone systems and unified communications solutions powering today’s always-on workforce. Its flexible communications solutions for on-premises, cloud and hybrid environments eliminate complexity, reduce costs and improve productivity. Recognized for its industry-leading customer experience and support, ShoreTel’s innovative business phones, application integration, collaboration tools, mobility, and contact center applications enable users to communicate and collaborate no matter the time, place or device, with minimal demand on IT resources. ShoreTel is headquartered in Sunnyvale, Calif., and has regional offices and partners worldwide. For more information, visit

Gartner Disclaimer
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

Legal Notice Regarding Forward-Looking Statements
ShoreTel assumes no obligation to update the forward-looking statements included in this release. This release contains forward-looking statements within the meaning of the “safe harbor” provisions of the federal securities laws. The forward-looking statements are subject to risks and uncertainties that could cause actual results to differ materially from those projected. The risks and uncertainties include the intense competition in our industry, our reliance on third parties to sell and support our products, our ability to continue to grow our cloud-based solutions, our ability to grow or maintain our premise products, supply and manufacturing risks, the impact of service disruptions or security breaches, uncertainties related to global operations, our ability to control costs as we expand our business, our ability to attract, retain and ramp new personnel, potentially longer sales cycles, uncertainties inherent in the product development cycle, our ability to identify and execute on strategic opportunities; ability of third parties to successfully market and sell our products, uncertainty as to market acceptance of new products and services, the potential for litigation in our industry, the uncertain impact of global economic conditions, including impact on customers’ purchasing decisions, and other risk factors set forth in ShoreTel’s most recent Form 10-K and 10-Q which are on file with the Securities and Exchange Commission. Any forward-looking statement speaks only as of its date.

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ShoreTel, ShoreTel Connect and the ShoreTel logo are trademarks or registered trademarks of ShoreTel, Inc. in the United States and/or other countries. Gartner is a trademark of Gartner, Inc. All other trademarks, trade names and service marks herein are the property of their respective owners.

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