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ShoreTel Recognized as Fastest Growing IP PBX Company

ShoreTel IP Line Shipments Grew 96% Between Q1'04 and Q1'05
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SUNNYVALE, Calif., August 29, 2005 - ShoreTel, Inc. announced today it has been recognized by InfoTech as the fastest growing IP PBX company in the United States. According to the recent InfoTech InfoTrack Report for Enterprise Communications, ShoreTel's pure IP line shipments grew 96 percent between Q1'04 and Q1'05, more than any other industry vendor including Avaya, Cisco, Mitel and Nortel. Published since 1990, InfoTrack for Enterprise Communications is viewed by the provider and end-user community as the leading authoritative resource for market intelligence on converged business communications.

The InfoTrack report also reveals that ShoreTel has moved up to 6th place in Q1'05 in the pure IP shipment rankings. "Pure IP deployments are now the largest segment of the converged market," according to Frank Stinson, director at InfoTech. "ShoreTel has become the fastest growing competitor in the overall converged market since focusing on this segment exclusively."

Steve Timmerman, ShoreTel vice president of marketing, noted, "ShoreTel continues to grow at more than twice the market rate. Our superior product design and focus on customer satisfaction have allowed us to win larger customers and rapidly expand our channel partner base. InfoTech's new report shows that we are on the right track."

About ShoreTel, Inc.

ShoreTel is the fastest growing IP PBX company in the United States and the leader in customer satisfaction. The company has shipped its groundbreaking solutions since 1998 and continues to outpace the rapidly expanding VoIP market with technological advances and sales that are doubling year over year. ShoreTel voice systems are designed to make businesses smarter, setting new standards for usability and manageability while reducing telecommunications costs. A uniquely distributed architecture extends enterprise-class voice services to every office and outpost, keeping employees fully connected wherever they go. A select, worldwide group of channel partners provide top-notch service and support. For more information, visit or call 1-877-80SHORE

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