ShoreTel is committed to supporting Partners with the professionalism and resources required to stand out from the typical industry standard.
ShoreTel offers customers a complete solution, including our own IP phones. Our “single vendor” solution reduces implementation complexity and costs, offers faster trouble resolution after implementation and ensures on-going compatibility of phones with future service enhancements.
ShoreTel has been an industry leader and innovator for over a decade. We have in depth expertise of the technology, process and client experience from end to end. We offer the best phone service to our customers. We are focused on client satisfaction and have an industry leading Net Promoter Score (NPS.) Our culture is based on trust and transparency. Our clients choose us largely because of our record of reliability and honesty. We publish our performance publicly, and in real-time, to signal our commitment to set the highest standards for both.
These are a few of the resources ShoreTel provides to enhance your success:
- Dedicated Channel Manager - Experts in your business and revenue model dedicated to educate and train you and your team, organize ShoreTel’s resources to meet your needs. Your Channel Manager will act as your advocate in making the ShoreTel Connect CLOUD Partner Program a success for the both of us.
- Account Executive - Experts in communicating the benefits of the ShoreTel Connect CLOUD solution they will participate and support you throughout the entire sales process. The Account Executive is responsible for proposal and presentation preparation, timely and competitive pricing and most importantly, helping you close business.
- Sales Engineer - Experts in networking and voice to provide training and solution design.
We provide generous commission plans, which in some cases include recurring monthly revenue for the life of the customer. We pay all commissions on time and provide tools to calculate and manage commissions.
Our Partner Portal provides a wide array of resources including:
- Training videos and FAQ’s
- Sales collateral
- Industry news and events
- Commission reporting